agent cmahealthd terminating with error

[Christoph Pütz]

after updating the compaq agents on proliant DL380 from version 6.2 to 6.4 the cmahealth daemon is terminating with error:
"cmahealthd[28086]: ERROR: Failed to open /dev/cpqhealth/crom"
does anybody expirienced such problem ?
thank you in advance.

[Jadrice Toussaint]

hello -

What version of redhat are you running?

What is the kernel version?

[Christoph Pütz]

Thank you,
it's redhat ver. 8.0,
kernel 2.4.20-13.8

redards
Christoph

[Jadrice Toussaint]

Hi -

Did you remove the previous health driver before installing the new?

If you did not remove it before the new install or upgrade, do the following while logged in as root:

rpm -e cmanic
rpm -e cmastor
rpm -e cmasvr
rpm -e cmafdtn
rpm -e cpqrid
rpm -e cpqhealth


When you're done, reinstall the HPASM-6.40 package. It can be downloaded from http://h18000.www1.hp.com/support/files/server/us/download/17791.html
Then download and installa the storage and nic agents.


Let me know how you make out.

[Christoph Pütz]

Hello

I uninstall the modules cmanic and cmastor. When I try rpm -e for cmasvr, cmafdtn, cpqrid, cpqhealth I get the error:
error: package xxx is not installed. Netherless i uninstalled rpm -e hpasm successfully.
After this i installed all via:

rpm -hvi hpasm-6.40.0-16.Redhat8_0.i386.rpm
rpm -hvi cmastor-6.40.0-8.i386.rpm
rpm -hvi cmanic-6.40.0-3.i686.rpm

First everything is running:
root 11251 1 0 17:25 pts/3 00:00:00 cmafdtnpeerd
root 11269 1 0 17:25 pts/3 00:00:00 cmahostd -p 15 -s OK
root 11284 1 0 17:25 pts/3 00:00:00 cmathreshd -p 5 -s OK
root 11299 1 0 17:25 pts/3 00:00:00 cmawebd
root 11351 1 0 17:25 pts/3 00:00:00 cmasvrpeerd
root 11369 1 0 17:25 pts/3 00:00:00 cmastdeqd -p 30
root 11385 1 0 17:25 pts/3 00:00:00 cmahealthd -p 30 -s OK -t OK -i
root 11548 8883 0 17:30 pts/3 00:00:00 grep cma

but then i receive the 3'rd cmahealth-error in /var/spool/compaq/cma.log:

Oct 20 17:25:09 d1ap03 cmahostd[11269]: Info: SM BIOS Structures present.
Oct 20 17:25:09 d1ap03 cmahostd[11269]: Info: SM BIOS record 1 (SYSTEM_INFORMATION) present.
Oct 20 17:25:09 d1ap03 cmahostd[11269]: Info: cpqHoGUID is obtained from SMBIOS
/bin/cp: cannot stat `/var/spool/compaq/foundation/registry/threshold/*': No such file or directory
Oct 20 17:25:09 d1ap03 cmafdtnpeerd[11251]: [cmafdtnpeer] Connect agent: cmathreshd
Oct 20 17:25:30 d1ap03 cmahealthd[11385]: ERROR: Failed to open /dev/cpqhealth/crom.
Oct 20 17:25:36 d1ap03 cmafdtnpeerd[11251]: [cmafdtnpeer] Connect agent: cmahostd
Oct 20 17:27:10 d1ap03 cmastdeqd[11369]: ERROR: Failed to open /dev/cpqhealth/crom.
Oct 20 17:27:10 d1ap03 cmastdeqd[11369]: ISA System ID - cannot open device /dev/cpqhealth/crom
Oct 20 17:27:10 d1ap03 cmasvrpeerd[11351]: [cmasvrpeer] Connect agent: cmastdeqd

and the cmahealthd is terminated
regards
christoph