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Re: Cannot Install Agent on a 2000 Server

 
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Pat Page
Occasional Contributor

‎11-25-2003 10:09 AM

‎11-25-2003 10:09 AM

Cannot Install Agent on a 2000 Server

I got this message when trying to install the agent on a 2000 Server. What do I do now?

Thank-you,

Pat Page

The software is not supported for installation on this system.

The installation program couldn't find the appropriate system management controller driver which is required but is not currently installed. Please install the appropriate system management controller driver and then rerun the setup program.

Press 'Close' to exit Setup.
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Ronald Hitzler
Frequent Advisor

‎11-25-2003 06:50 PM

‎11-25-2003 06:50 PM

Solution

Re: Cannot Install Agent on a 2000 Server

Hi Pat!
IIRC are there different versions of agents for different systems. Example: if your server has integrated Lights-Out you need
a different driver.
And before installing the agents you need install the appropriate controller driver.

HTH,
RH
Scott Shaffer
Esteemed Contributor

‎11-26-2003 07:50 AM

‎11-26-2003 07:50 AM

Re: Cannot Install Agent on a 2000 Server

Pat - make sure you install the latest ProLiant Support Pack (6.4 is the current version) before installing Insight Manager 7.
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