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Re: Disk Thresholds....

 
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Tom Ferman
New Member

Disk Thresholds....

I am using IM 7.1 and trying to push disk thresholds from my sysmgmt server to my client servers running the same version, and I am getting a Failed with the error message "Could not set disk threshold, the agent did not accept the request" and I can not find anything about this message.
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Farid Herman
Valued Contributor

Re: Disk Thresholds....

Hi Tom,

you have to set the trust relationship between the sysmgmt server to client servers, either by name or certificate.

To establish the trust relationship, refer to:
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=642722

Hope this helps.

Farid
If it ain't Boeing, I'm not going... :-)
Tom Ferman
New Member

Re: Disk Thresholds....

that has been done, that was the first error I was getting. And then when I went in and set the trust relationship via Certificate that error went away and this one took its place.
Tom Ferman
New Member

Re: Disk Thresholds....

I was getting the error that I needed to setup a trust relationship. I did that, and fixed that error, and now I am getting the "agent did not accept the request" error.
Farid Herman
Valued Contributor

Re: Disk Thresholds....

Just in case, have you verified:
- server name does not contain underscore character
- you have "read-create" snmp string defined on the servers

Farid
If it ain't Boeing, I'm not going... :-)
Tom Ferman
New Member

Re: Disk Thresholds....

just checked on both of those, and they are both set correctly.
Jon Ward
Trusted Contributor
Solution

Re: Disk Thresholds....

Other requirements for being able to set thresholds:

- The SNMP community string permission needs to be set to READ-WRITE
- SNMP Service security needs to be set to "Accept SNMP packets from any host" OR "Accept SNMP packets from these hosts" with the address of the managed computer (i.e. "localhost") in the list.
- The address of the managed computer should be in the Trap Destinations.
- Control Panel -> HP Management Agents -> SNMP Settings -> "Enable SNMP Sets" must be enabled. This is enabled by default.

Most of these SNMP settings can be replicated en masse using hp Systems Insight Manager and OpenSSH.
EricL_1
Occasional Contributor

Re: Disk Thresholds....

was there ever a resolution to this? I'm experiencing the same issue. SNMP work, I get traps about loss connectivity, drive failures, etc.
Jon Ward
Trusted Contributor

Re: Disk Thresholds....

What version of Insight Manager are you using?
Dmitri Manushin
Advisor

Re: Disk Thresholds....

Hi, i suppose i have the same problem, i can set disk treshold using SIM but i'm not receive any alerts when disk exceed limit, no info trough Event notifier, no info in SIM event log....

HP Insight Management Agents for Windows 2000/Windows Server 2003 7.30.0.0 HP DL380G4 Windows 2003SP1

any idea?

thank you.
Jon Ward
Trusted Contributor

Re: Disk Thresholds....

Have you confirmed the existence of the threshold setting within the System Management Homepage?
Dmitri Manushin
Advisor

Re: Disk Thresholds....

Jon, i'm open Homepage > tasks > under perfomance select logical disks > and i can't see any treshoulds... but when i set treshoulds trough SIM and when job were completed it wrote in stdout disk treshould set successfully...
Dmitri Manushin
Advisor

Re: Disk Thresholds....

one correction at last step i choose not logical disk, a File System Space Used and ther is no disk treshould settings pushed from SIM
Dmitri Manushin
Advisor

Re: Disk Thresholds....

I'm found the same problem here http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=959916 butб i'm use Windows 2003 SP1

Any idea?

thank you.
Jon Ward
Trusted Contributor

Re: Disk Thresholds....

Try to set it from the System Management Homepage itself. If you are not able to set it there, then SIM cannot do so remotely.

If the SMH will not do it either, then the settings mention above needs to be verified.
Dmitri Manushin
Advisor

Re: Disk Thresholds....

Jon, thank you, problem was in community rights, when i switch it to WRITE_CREATE everything start work very well.