Server Management (Insight Manager 7)
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How do I suppress scheduled reboot notification?

 
Stephen Ryan_1
Occasional Contributor

How do I suppress scheduled reboot notification?

This is a basic usage question I have not been able to answer myself.

Let's say I have 100 servers, 30 of which have nightly scheduled reboots as below:

Server 01-10 : reboot 01:00 am
Server 11-20 : reboot 03:00 am
Server 21-30 : reboot 04:00 am

I want an email notification whenever one of my servers is down.
I do not want 30 email notifications each night about the scheduled reboots.
I would like to know if any of these 30 restarts outside of its schedule.

What combination of queries and notification tasks will allow me to suppress the scheduled reboot emails, but still have reliable notification otherwise?

Maybe this is dead basic, but I will be extremely grateful for a solution.

/Steve

5 REPLIES 5
David Claypool
Honored Contributor

Re: How do I suppress scheduled reboot notification?

You're going to need a notification task for each group of servers and then use a time filter to create an exception during the window you expect them to reboot, say from 10 minutes beforehand to 20 minutes after.
David_943
Advisor

Re: How do I suppress scheduled reboot notification?

I am in the same situation.

As mentioned, I tried using a time filter to prevent reachable/unreachable notifications during reboot windows. Unfortunately, if a server develops a legitimate problem during the reboot window, you will never hear about it. For example, if a server never comes back up after reboot, hardware polling will mark the system as unreachable, an event will be logged, and email notification will be supressed due to the time filter. Once the time filter has passed, you will never receive an email about that server not coming back up because the event has already occured and no new events will be generated regarding that server's reachability.

I'm hoping there is another solution out there that supresses only reboot-related events notifications but does not supress legitimate problems that may occur as a result of reboots (or around the same time as reboots).
David Claypool
Honored Contributor

Re: How do I suppress scheduled reboot notification?

I receommend upgrading to HP SIM 4.2. It has the ability to suspend monitoring for specific time periods specifically for this purpose. IM7 is no longer supported (as of 5/31/05).
David_943
Advisor

Re: How do I suppress scheduled reboot notification?

Oops... I did a forum search to see if anyone already had a thread on this problem and didn't realize it was in the IM7 forum. I will recreate a similar thread under the SIM forum as that is actually what I am using. I do not know how disable monitoring at specific times.

Thanks.
David Claypool
Honored Contributor

Re: How do I suppress scheduled reboot notification?