HP Rack and Power Manager - High CPU utilization on server

[Constantino Tobio]

Sorry for posting this here, as there doesn't appear to be an RPM-specific forum.

Anyway, I have Rack and Power manager installed in my enterprise, but I am having some serious problems with the application's high CPU utilization. On average, it uses a gread deal of one of the processors on my multiproc server, but now I have an operation where I'm trying to delete a managed agent from my list, and the CPU is pegged on the one CPU the ibserver is running on.

Is this unusual? I've installed this server on several test systems, and they all run high CPU usage. Also, the serial relay agent, if installed on a server so I can communicate serially with the UPS, sucks up an inordinate amount of CPU.

If there's a better forum for this request, please point me there. Thanks!

[malcolm ison]

i have \ had the same trouble...

Also, there doesnt appear to be many people using this software, unless the forum was down, the RPM forum, had about 3 posts in it...not very helpful.

Yes our CPUs maxxed out at 99% - it was the SNMP.exe service if my memory serves me correctly.

Had to uninstall the software.

What i want to know is how do the servers all talk to the UPS - is it via a comms cable, or via SNMP?

[David Syke_1]

Same here, same problem.

I have also had failed attempts at installing the application. Once it starts to install, it throws a java error, and I know it has to do with the splash screen that comes up at the begining of the install.

Does anyone know if the application itself can be silently installed? I know the agents can.

Thanks

Dave

[Bill Place_1]

Dave,

Yes there is a silent silent install option for the System agent and Serial Relay Agent.

For Windows, look on page 2-35 & 2-36 of the User Guide for instructions.

For Redhat, look on page 2-68 & 2-69 of the User Guide for instructions.

For Netware, look on page 2-90 & 2-91 of the User Guide for instructions.

[Bill Place_1]

David,

Sorry I didn't read your post completely. The correct answer is No, there is not a silent install for the Management server.

What OS are you trying to install the Management server on?

[Bill Place_1]

Tobio / Ison / David

Can one of you provide additional information regarding the Management Servers configuration i.e.
Processor
Memory
Which of the HP Rack and Power Manager components are installed? (Management Server, System Agent, Serial Relay Agent)
What type of devices are you managing (UPS or CMC or both)?
How many UPSs and CMCs are being managed?
OS & service pack version are on this machine?
Which JRE version do you have installed?
How long does it take before the IB server runs away?
What browser version are you running?

[Eddie Vermeer_1]

I too have the same problem. The reason I've got this problem I believe is because the product is not truly compatible with Windows 2003 which is running on the server. I've just noticed that HP have announced that they will be releasing a 2003 compliant version later this year.

On a technical level, I haven't looked to far in to this to find the exact cause.

[Constantino Tobio]

I think this is precisely the problem I'm having. I did a little reaearch into the database this thing uses- it's some sort of open source thing I've never heard of called Firebird. Would MSDE or SQL been too much to ask? Insight uses that, and it's never cause me problems database-wise.

Anyway, I'll be waiting in pain for Server 2003.

[Brian Hesseling]

I too am seeing the same thing.
My System:

DL360 G2
Win2K Server SP3
single PIII 1.4 Ghz
1Gb ram

Running:
Rack and Power Server
Insight Manager 7.2 Server
Data Protector 5.1 Cell Manager

The ibserver.exe under processes on the Task Manager is constantly using 60-80 percent CPU.

[Bill Place_1]

HP Rack and Power Manager version 1.1 now avaliable on HP.com web site. www.hp.com/products/ups

[John Burenheide]

The HP Rack and Power Manager (RPM) has been upgraded to version 1.1 on the managed agents and on the HP Management server. However, the upgrade has not resolved the performance issue caused by the RPM application.