IM7 Web base password problem

[Mahesh Shah_3]

IM7 how to create template for web base password and apply to all servers. I am getting following error message:

The system was installed without configuring the passwords for the Administrator, Operator, or User accounts. An administrator password is required to be set in order for HP web-enabled software to function correctly.

Thanks.

[JP_26]

You can use the Group Configuration option in IM7. You should have trust configured on all the servers to do this.

You can also do a software deployment with a configured component like Insight Agents. Configure this component and create a Software Deployment task to deploy this component to all the servers where you want to configure the Web Agent.

Regards

JP

[luka_3]

Try password administrator :))

[David Claypool · Accepted solution]

Sorry, Luka, I don't want anyone to be misled. While there used to be a default password that would be installed (such as 'administrator' for the administrator login), that practice was discontinued some time ago.

Mahesh's message is indicating that a password has not been set, so he is using agent versions from after the change was made. If the agents have been installed without a password being configured, there are 2 options,

1. Write over the previous agents with a new install that has a configured password, or
2. Copy the password file from a known configuration on a server to the server without the passwords.

Instructions about replicating the required file can be found in the 'Security Architecture' document at http://www.hp.com/servers/manage --> Insight Manager 7 --> Support and Documents

Also, while JP's suggestion is good, it does require as he notes that trust relationships be configured. Trust relationships can't be configured without a password being established, so it is unlikely that this applies.