Process monitor not notifying

[Ron Stoecker]

I am running a DL380 G3 with SS 6.2 and W2k SP2 I have WWW services installed and want notification of start/stop of the service. The notification settings are correct since the "Send test trap" button sends the test email to my address. We have this working on servers running SS 5.x NT4 but so far we cannot get it to work with 2k. I set inetinfo to notify on start/stop and test by stopping the service and no notification is sent.

Any ideas?

Thanks

Ron

[Ron Stoecker]

*bump*

Anyone from HP around????

[Brent Ingler]

How long are you waiting before re-starting the service? It may be that you're just not waiting long enough. Go to the Compaq Management Agents control panel applet, and on the SNMP settings tab, take a look at the Data Collection Interval. You may want to turn this down and see if that makes any difference. I'll assume, since this worked on your NT4 servers, that you have the notifications set up properly. Hope this helps.

Brent

[Ron Stoecker]

Thanks for the reply, the interval is set to 2 minutes and the service is down for about 8 hours. We stop it when our backup starts and start it when the backup completes. The test trap works fine. Is it possible that 2k goes by the service name "W3SVC" instead of the real name "inetinfo"? And the agents are looking for Inetinfo to change status?

Thanks

Ron

[Brent Ingler]

Well, I suppose it all depends upon what you're stopping. The inetinfo.exe stops ALL web, FTP & management services. Is that the one you're using, or are you stopping an individual site? There are a couple of ways you can debug this, I suppose. Bring up the task manager, and you should see a list of all the processes that are running on your system. Run your script (or whatever you use to stop the services) and see if you notice the inetinfo.exe stop/disappear. To my knowledge, there is no "W3SVC.EXE", only a DLL, which the process monitor won't watch. So I guess check your scripts, and make sure it's the inetinfo service that you're stopping.

Hope this helps.

Brent