Server Management (Insight Manager 7)
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"Correctable Memory" instead of "Integrated Log" shown

 
Gotink
Frequent Advisor

"Correctable Memory" instead of "Integrated Log" shown

Can somebody explain why I see "Correctable Memory" instead of "Integrated Log" in Management Agents and Homepage-Log.
Re??nstall did nog help.
Even the latest version 6.40 had no effect.
I see this on 1 server only.

I read something in the ASP thata might explain something but that I cannot understand:

if (logSupport == '3')
{
navData.addSecondary("Recovery", "Integrated Log", "CQMGSERV/RC-IML.TPL",eventLogStatus.state);
}
else
{
if(criticalSupport == '3') //3 means Supported
{
navData.addSecondary("Recovery", "Critical Errors", "CQMGSERV/RC-CRIT.TPL", criErrorStatus.state);
}
if(postMsgSupport != "NULL" && postMsgSupport != '1')
{
navData.addSecondary("Recovery", "Power On Messages", "CQMGSERV/RC-BTLOG.TPL", postMsgStatus.state);
}
if(correctMemSupport >= '3')
{
navData.addSecondary("Recovery", "Correctable Memory", "CQMGSERV/RC-CRMEM.TPL", correctableMsgStatus.state);
}
}
4 REPLIES 4
Jeff Mathews
Respected Contributor

Re: "Correctable Memory" instead of "Integrated Log" shown

Sorry, I just want to clarify this one. On the system management homepage, the link to the integrated log shows up as "correctable memory"? Or are you saying there is a correctable memory error inside the integrated log?

The first one sounds a bit strange, and I haven't seen it before. Have you tried removing the server from insight manager, then re-discovering it? I would also uninstall all agents, and reinstall them.

If the correctable memory error is in the integrated log, I'm assuming you have checked all your memory modules? I have had this happen, replaced the memory, and everything worked. I've also replaced it on a server, and the error stayed. It turned out to be a bad memory socket, and the main board needed to be replaced.

Jeff
Gotink
Frequent Advisor

Re: "Correctable Memory" instead of "Integrated Log" shown

It is on the webpage of the server in question and has nothing to do with the central IM server.
As you can see it has something to do with the parameter logsupport that is 2 on the wrong server and 3 on all the others.
Gert Luyten
Respected Contributor

Re: "Correctable Memory" instead of "Integrated Log" shown

Albert, you didn't mention which server it is but maybe a system erase can do the trick. You can do this safely if you disconnect the drives from your SCSI/Smart Array controller.

PS: system erase is on the Smartstart CD or can be downloaded.
A Proliant a day keeps the competition away!
Gotink
Frequent Advisor

Re: "Correctable Memory" instead of "Integrated Log" shown

It is a Proliant DL 380 G3 that is almost in 24x7 production.
Disconnecting drives is not an option.