Sending email alert from Insight Mgr. via Lotus Notes email

[David_611]

We're currently using Insight Manager 5.5 and I can find no way to send an email alert for a power out condition via our email server, which is Lotus notes. What we want to send an email alert to several IT people after a prolonged power out condition is detected. Although our systems are all on UPS and set to shutdown gracefully, we would like to be alerted to this condition when out of the office. How can I accomplish this?

[David Claypool]

You should be aware that Insight Manager 5.5 was discontinued in July 2002 and there is no current support for it. Using this version means that you will not get alerts from systems running current agents on anything to do with the disk subsystem or any feature introduced after that time.

However, Insight Manager had the ability to send email through a standard MAPI client. If your Lotus Notes has the ability to be called through MAPI, you shouldn't have any trouble.

[Doug Wogan]

David K.
I just went throught setting notification to Notes clients. However I'm using IM7. I'm sure CIM has the same feature. You'll send email to an SMTP host so, thankfully, no client is involved. You'll just need to make sure your Notes server accepts SMTP relay from your IM server.

[David_611]

I can't find anywhere to add an SMTP server in IM 5.5?

Is version 7 a free upgrade? If so, where can I get it?

[Doug Wogan]

http://h18013.www1.hp.com/products/servers/management/index.html

[David_611]

Thanks for the link!

Holy Chimichanga do I have some reading to do! :)

IM 7 looks to be quite a different beast than 5.5 and earlier and I just ran head first into the learning curve...

[David_611]

Guys, I was able to get an "all events" message sent to an external email address so the plumbing is now working. However, I'm having trouble understanding how to setup IM 7 to send an email message to our support staff when a power outage occurs? Ultimately, we would only like to be notified if the Servers have reached their shutdown point set in IM and have begun to shut down. This would eliminate us being notified if the power goes out for 3 minutes and then comes back on. Is there an easy way to accomplish this?

Thanks! Dave

[Rob Buxton]

David,
Just to either clarrify or muddy things, CIM 5 is two generations behind.
HPSIM, which I think the link points to is the latest variant of Insight Manager and has its own forum.
This forum is for the product that followed CIM 5, called CIM 7.

[David_611]

Roger that! I installed and am using HPSIM 7 now, which is what question was in regards to.

[Rob Buxton]

I'm not sure IM does what you're after.
I don't know what you mean by "reached their shutdown point set in IM " as I don't know how to set this.

How do your Systems shutdown, do you have the Power Management software running on the Servers to intercept the message from the UPS?

The ways to acheive what you want are to set up an e-mail based on an SNMP Trap sent from the UPS itself. This can be done from some UPS Systems. You need to configure the UPS to send SNMP Traps to your IM Server and then base the e-mail on the Traps generated.

How is the IM Server and Mail Server excluded from those Servers being gracefully shutdown? If they're both remote then you could either e-mail based on a Critical alert, e.g the Servers have gone down, or again base it on output from the UPS.