Server Management (Insight Manager 7)
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Server Up/Down status alert

 
Chris Fink
Frequent Advisor

Server Up/Down status alert

I had been looking for the "Inaccessible/Accessible" functionality from the old CIM for quite a while.

I found a post about how to set up a notification task for when a server goes down and comes back up. I have implemented this, see the following:

Event Query - Server Down:
Events by cleared:Not Cleared
& Events of Severity:Critical
& Events of type:Device Status Change

Devices of Type:Server

I then have a notificaton task that will page and one that will email when devices or events meet the criteria.

Event Query - Server Up:
Events by cleared:Not Cleared
& Events of severity:Informational
& Events of type:Device Status Change

Devices of type:Server

I have a task notification set up that will page and one that will email when devices or events meet the criteria.

HOWEVER!!!!
There are some circumstances this does not work properly....

If the WAN goes down to remote sites with managed servers. (Possible fix, see below).

If the server is Warm Booted? I have set up a new event query for reboots:

Event query - Server Warm boot:
Events of type:Warm Start

Devices of type:Server

Notification task runs when new devices or events are met.

Have yet to see if this works.

WAN down fix:
Device query - IP Connectivity:
Devices with status type:All
& Devices of type:Server
& Devices with network protocol:IP.

The issue here is when a server goes down, we find out. But we aren't getting notified when it comes back online. Also, if the WAN goes down, then there is no status change at the server to be notified about.

Any ideas on this are appreciated.

Chris