Software Version Status does not update from trusted domain

[Ted Lantaff]

I have installed IM7 SP2 and setup the Version Control Repository. I have two domains with two-way trusts. All of the servers within the domain where the Repository resides update IM7's home page with the correct status for both the Hardware and the Software. The servers residing in the other domain update the Hardware Status, but not the Software status. I am able to access the remote servers System Management Homepage and Version Control page, as well as push out agent updates. I have tried all three methods of trusting within IM, Certificate, All and by Name.

[Rob Buxton]

The software version check relies on the details set up in the VCA.
It needs the Server, account & password details for the VCRM.
Once they're set up you'd need to run the Software Status Polling Task

[Ted Lantaff]

I have tried that several times. It always works for the servers within the same domain as the IM server, however it still doesn't work for the servers in the trusted domain.

[Damian Weaver]

I have the same problem, if i connect to the VC on the remote servers, it has a green tick, but its not passing the information back.