Trust Issues??

[graham dutoit]

Hi, I could do with some help on this issue.

I have just upgraded to CIM7SP2 and agent version 6.2 to see if it cured some task related issues, but it didnt.

It seems that the server is not authenticating with the agent correctly when required to execute a single login/secure task execution.

I have checked the snmp settings are the same, and that the control string has read/create. But when I run a disk threshold task I get an error stating that the agent did not accept the request.

The http log states
Invalid Secure Task Execution or Single Login request.
with either,
Failed signature validation.
Missing URL parameter.

Depending on wether trust all or trust by certificate.

[Brent Ingler]

What are your SNMP settings on the server(s) in question? Beyond the permissions, I mean.

Brent

[graham dutoit]

Hi brent, thanks in advance for your help

SNMP settings are as follows:

Client
Traps:
using read create string
destinations
127.0.0.1
x.x.x.x (ip of CIM server)

Security:
accept packets from:
127.0.0.1
x.x.x.x (ip of CIM server)
send authentication trap

Server:
Traps:
using read create string
destinations
127.0.0.1
x.x.x.x (ip of CIM server)

security:
accept packets from all hosts

[Brent Ingler]

Okay...double check your SNMP strings. Make sure that they're all spelled exactly the same (these are case sensitive as well). Also, you don't need to have the loopback IP in the trap destinations. I don't think this would cause problems, but you might want to remove it anyway. Are you having this problem with any agents in particular, or only when you try to run a task? What does the task log indicate?

Brent