Server Management (Insight Manager 7)
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Unable to access IM 7 SP 2

 
Manjit Grewal
Occasional Advisor

Unable to access IM 7 SP 2

Since I changed my password of my windows account, I am not able to access IM 7 anymore, although I also changed the user-settings in Services Control Panel under IM 7 service. What else could be the problem.
I tried logging in by cennnecting with IP or servername without success.
No one else was granted to access the IM Server. Do I have to reinstall it know or do I have other opportunities?
3 REPLIES 3
Thomas Herzog
Advisor

Re: Unable to access IM 7 SP 2

Hello Manjit,

I don??t know how IM reactes to changed local accounts...but it has problems with renamed domain accounts.

http://www3.compaq.com/support/reference_library/viewdocument.asp?dt=3&source=EM030523_CW01.xml

Greetz Thomas
Jadrice Toussaint
Honored Contributor

Re: Unable to access IM 7 SP 2

1.Is this a domain account or a local account you are trying to login as?

2.if it's a local account, is it local to the IM7 server?
3. what user are you running the IM7 services as?

4. The user that is running the IM 7 service, does it have admin priviledges on the domain or local IM7 server?
Manjit Grewal
Occasional Advisor

Re: Unable to access IM 7 SP 2

Hello Jadrice,

know I am able to login with a local account as an administrator. But it is still impossible for me to login with a domain acount, and I tried a few different domain account with the same result (Invalid Login!).

All user accounts I have added do have admin priviledges.

I really don??t kno why it is not working.

Meanwhile another Problem occured. But herefore I write another subject.

thx

Manjit