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updated the servers support pack but IM7 sp2 does not see the updates

 
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john oliver_6
Advisor

updated the servers support pack but IM7 sp2 does not see the updates

All
I have updated my server to 640a but compaq IM7 sp2 does not see the software updates when i run a report. Ive execuited the software version status polling task but it still gives the incorrect version. What gives and how do i fix it?
joliver@vrs.state.va.us
3 REPLIES 3
Gene Nordahl
Valued Contributor
Solution

Re: updated the servers support pack but IM7 sp2 does not see the updates

Run a Data Collection task on your servers. It should then pick up the new version in the reports.
Rob Buxton
Honored Contributor

Re: updated the servers support pack but IM7 sp2 does not see the updates

If you're talking about the System Software - All Servers standard report, then these tables are populated by the Bi-Weekly Data Collection task which, by default only runs once every two weeks.
Try running that.
john oliver_6
Advisor

Re: updated the servers support pack but IM7 sp2 does not see the updates

thanks to both of you. it worked. thanks again. John