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03-16-2005 09:27 PM
03-16-2005 09:27 PM
Can´t start the Compaq Remote Monitor Service
I cant start Compaq Remote Monitor Service, i get this error
The HP ProLiant iLO Advanced System Management Controller service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it...
Looking at Compaq Remote Monitor service--properties--dependencies, i found this systems components:
1- HP Proliant System Management Interface Driver
2- HP Proliant ILO Avanced System Management Controller
Also the ILO Console is not working, i just see the screem saver, but the ctrl+alt+del is not working.....
Thanks for any can of help
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03-25-2005 02:44 AM
03-25-2005 02:44 AM
Re: Can´t start the Compaq Remote Monitor Service
1) Can you log into iLO? If so, then iLO is enabled. If not, you need to re-enable iLO using the iLO RBSU utility during server POST.
2) Check that the devices are enabled in the OS under device manager.
3) Reset the iLO processor. Log into iLO, then hit the "apply" button on the Network Settings page. This will reset the iLO processor, a last resort, but it will not affect the host server.
4) Now try the remote console and let us know how it goes.
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05-10-2005 08:09 PM
05-10-2005 08:09 PM
Re: Can´t start the Compaq Remote Monitor Service
"The HP ProLiant Remote Monitor Service service depends on the HP ProLiant System Management Interface Driver service which failed to start because of the following error: The dependency service or group failed to start."
Looking at the dependencies in the HP Proliant Remote Monitor Service, there are none. I cannot find the "HP ProLiant System Management Interface Driver" service anywhere.
Anyone else seeing this? This is a Windows 2000 server. Please don't let this be another PSP issue!
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05-23-2005 09:26 AM
05-23-2005 09:26 AM
Re: Can´t start the Compaq Remote Monitor Service
I do know that a problem was discovered with the driver and the latest support pack for Windows 2003. The driver had to be updated to prevent the problem from occurring.
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10-05-2005 07:40 AM
10-05-2005 07:40 AM
Re: Can´t start the Compaq Remote Monitor Service
A few of my servers will not start the "Remote Monitor Service" or the "System Shutdown Service"
The only thing special about these servers was that they were Windows 2000 to 2003 upgrades. I'm sure that has something to do with the problem, but I can't seem to find a way to fix it.
In device manager there is a problem device which is the "HP System Management Controller Driver". I've tried every way possible to reinstall the driver, but it will not load.
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09-01-2006 07:36 AM
09-01-2006 07:36 AM
Re: Can´t start the Compaq Remote Monitor Service
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06-11-2008 12:59 AM
06-11-2008 12:59 AM
Re: Can´t start the Compaq Remote Monitor Service
I have the latest iLO firmware.
On the HP Software Version Control Agent, it shows "HP Proliant iLO Advanced and Enhanced System Management Controller Driver for Windows Server 2003" as being out of date (version 5.36.0.0) even though this server uses iLO2, and therefore doesn't require this driver.
I too think that these drivers were somehow previously installed even though the server does not require them. Is there anyway to uninstall the drivers which are causing problems?