HP DL380 RAID controller not showing in intelligent provisioning.

[Thomas_nicholls]

RIAD configuration isn't possible due to the RAID controller not showing in Intelligent Provisioning.

While is is possible to set a RAID array with a hot spare via the Lifecycle controlle with a second array created via the BIOS due to the lifecycle controller not allowing more than one array at a time. This is insufficient for us as our cliient has requested the arrays be created in a specific order.

What is the possible reason behind the Intelligent Provisioning not showing the RAID controller as it does show in the BUIS and iLO.

thanks

[shuff]

There have been instances where online firmware updates are not available for drives attached to the Intel Virtual RAID on CPU (Intel VROC). As a workaround, you can try to update the drives attached to the Intel VROC in offline mode. Is that true in your case? If the issue persists, it might be a good idea to check if the RAID controller is supported by your specific server model and if it's properly installed. see https://support.hpe.com/hpesc/public/docDisplay?docId=a00114713en_us&docLocale=en_US

[Sunitha_Mod]

Hello @Thomas_nicholls,

Let us know if your concern has been addressed.

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