ILO Amplifier Email Alert Problem

[tonysaunders]

I have setup ILO amplifier for email alerts with the configuration seen below (obiously with "contoso" being a placeholder):

When I send a test alert, I get the email immediately. No problems. However if I save the config and then check back a little later (around 15 minutes) the 'From Email Address' field has become blank and alerts no longer work.

Is there something I'm missing? I do not want to enter a username and password in the SMTP server authentication section because I want the email to come from a donotreply type sender. 

[support_s]

System recommended content:

1. HPE Integrated Lights Out (iLO 4) - Troubleshooting Firmware Update Issues

2. HPE Integrated Lights Out (iLO 4) - Text Based Remote Console Issues

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[tonysaunders]

Thanks, but this does not help me. My ILO amplifier is already patched to v2.20.

The second link you provided does not relate to my issue. 

[Harshitha_K]

Hi @tonysaunders ,

I hope the following documents helps:

Refer 'Configuring alert settings' section: https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=a00030240en_us

For more information on iLO Amplifier Pack, Refer this document: https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=a00029517en_us

Thank you!

[pirx]

You are not alone, I also had major issues with email alerts, I saw the same issue you see.

ILO Amplifier 1.90 not sending out any alerts - Hewlett Packard Enterprise Community (hpe.com)

I even created a case, but there was no soution. One word in advise, don't spent any time on ILO Amplifier, it's not worth it. You will run into other problems over and over.