ILO2 Problem using Java Remote Console

[Jason Brown]

When I access the ILO2 features and select Remote Console (the Java option), a new screen pops open and the Java logo animation appears, then nothing happens. I have to open Task Manager to close this window. The other remote consoles (using IE) work fine. Why is the Java one an issue? Tried on serveral PC's but all same result.

[acartes]

Assuming Internet Explorer client... what version?

Also, do you have a JVM installed:
Recommended Java(TM) Virtual Machines

Client Recommended JVM
Windows XP The default JVM installed with the OS
Windows Java(TM) Runtime Environment, Standard Edition 1.4.2
Linux Java(TM) Runtime Environment, Standard Edition 1.4.2


Finally, what iLO 2 firmware version and platform?

[Jason Brown]

I have IE7 which works ok and i do have the latest Java installed (V1.6.0).

Used both Windows XP SP2 and Vista Business - same results.

[PeterWolfe]

I would try using java 1.4.2 to make
sure that works. After installing
it, check in IE under Tools/Options/Advanced
to make sure it's being used.

[Jerame]

We have been expirencing the same here at my company. Seems to happen on iLo's as well as iLo II's. IE 6 and 7. Have tried multiple versions of Java.

Doesn't matter what OS on the server, Windows, Novell or none, we get the same thing: Blank window with a Red X in the upper left hand corner!

My coworker called into HP and didn't get any resolution.

We have tried using the short name, as well as the fully qualified name. By-passing the proxy server. Adding them as trusted sites. Changing the setting for accepting cookies to the leaset secure - nothing seems to work!

[Jason Brown]

Peter,

Tried your advice, still no joy with that. The java window seems to just hang. Also uninstalled all other Java items from the pc and only now have 1.4.2 installed but still have problems viewing the server. Only reason I'm trying the java option is because i'm having other problems with the remote console, getting the "Failed to connect to server. Check for available telnet connection." Have the latest firmware (1.26) which was supposed to correct this issue when using NAT and connecting to ILO2 remotely.

Thanks anyway, will keep on trying.

[PeterWolfe]

Turn on the Java console and see what
errors are showing up there. Maybe that
will help clear up if it's a java specific
issue or related to the general connectivity
issue

[acartes]

Are you browsing to the iLO using network name or IP address?

Does it make a difference?

[Jason Brown]

Hi,

I'm using an ip address, don't know how to use network name, can you advise?

Many thanks.

[Jason Brown]

Still having problems with this, sometimes it works, other times it doesn't. I have noew wiped my laptop, taken back to XP, new version of Java. IE7 but same problem - ah well - await next firmware update - hope HP are listening !!

[Matthias Link]

Hi,

having exactly the same problem? Any ideas how to fix it?

The optional java-less console would work, but trial-period is expired and we're still waiting for the license.

Best regards,
matthias.

[Rancher]

I am not having any trouble with this, either with IE6 or IE7. Make sure that in your Internet Advanced Options, under Jave (Sun) that you check "Use JRE 1.5.0_10 for " See if that helps.

[Matthias Link]

Hi,

I updated iLo2 Firmware from 1.20 to 1.29 and now I can connect to the Java Remote Console with IE 6.0 and Java 1.5.x.

IE7 and JRE 1.6.x still does not work, same with Firefox 2.0.x.

Now I get the "missing advanced license pack" message. My thought was that Java Console was free - but seems like it's not... :-(

So is there any possibility to get a free console at all from HP?

Best regards,
Matthias Link.

[Jason Brown]

I still have problems using the Java option - using IE7 & Java 1.5.0. ILO2 firmware is also that lastest. The strange thing is that sometimes it will work and other times it won't. This is without any configuration changes on either the server or laptop I am using. Anyway, gave up in the end and purchased the licence pack so I could use the IE version of IRC !!

[Rancher]

The Java pack IS free but you need the iLO license pack to get the full benefits of the iLO console.

[acartes]

In iLO 2, The "free" (no license required) console will be via virtual serial port / remote serial console.

[Level 3 Bill]

I am having the same issue, a remote console from one system works, then a remote console from another does not. I closed all of by IE sessions when I encountered the error, restarted and then the remote console works. So far its worked every time.

[Nu IT]

FWIW, I found that installing Sun Java Runtime Environment v6 Update 6 (jre-6u6-windows-i586-p-s.exe) caused the DL380 G4 iLo (firmware v1.91) to display the red X when launching the Virtual Devices window.

Sun Java Runtime Environment v5.0 Update 6 (jre-1_5_0_06-windows-i586-p.exe) was still on my WS2k3 32-bit server, so I uninstalled Java 6 and now the iLo Virtual Devices operates properly.

HTH!