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ILO3 unresponsive

 
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Regular Advisor

ILO3 unresponsive

Running ilo3 fw version 1.05 and 1.10 we quite often see that the ilo interfaces of our new DL380 G7's becomes unresponsive. Resetting it from the SMH can get it back online, but it's not really a viable solution to have to reset the ilo interfaces once a week...

Anyone else seeing this behaviour from iLO3?
25 REPLIES 25
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Honored Contributor

Re: ILO3 unresponsive

I have seen this when you try to use the hponcfg_gui.exe application. It locks up the application and the iLO itself when you try to run it to configure an iLO through Windows.
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Regular Advisor

Re: ILO3 unresponsive

I've seen ours lock up as well. Unfortunately if someone forgets to config them before putting the server in production, we need to be able to set it from windows. We can't reboot servers willy-nilly.
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Honored Contributor

Re: ILO3 unresponsive

Are you guys using HPONCFG?



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Honored Contributor

Re: ILO3 unresponsive

We are working on a new iLO3 release that will fix the iLO3 hang issue after using HPONCFG



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Regular Advisor

Re: ILO3 unresponsive

Yes hponcfg, running in windows 2008 and R2 server. I've locked up all three servers running Ilo3s. DL380 G7s. I believe the default firmware was 1.05.
I had to manually go to the server, reboot it, go into the ilo bios and do a reset to get the management processor back online. In one instance, we couldn't even do that. We had to pull the power for a few minutes to even get into the ilo3 bios.

I've updated the servers to Ilo firmware 1.10 but have not had to go back into the hponcfg utility anymore and i'm not going to risk it.
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New Member

Re: ILO3 unresponsive

Hi,

I have the same problem with iLO3 firmware 1.10 on a DL360G7.
After using hponcfg.exe the iLO is in a hang state. I can ping it but that's all.
Also when I'm opening a connection on the Remote Console port, the webpage (or telnet) displays:
P

It's very annoying !
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New Member

Re: ILO3 unresponsive

We are seeing it in our dl380 G7's as well. We actually need it fixed so ESXi can communicate with the host servers to manage the power correctly. Same exact problem. Opened ticket and their answer was to install new firmware. 3 servers @ 1.05 upgraded to 1.10 on only one. Problem did not go away. Uptime is anywhere from 1 hour to 3 days.
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Regular Advisor

Re: ILO3 unresponsive

I'm glad that I'm not the only one seeing this issue. If I remember correctly, HP had the exact same problem when ILO2 was launched....Wonderful!
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Honored Contributor

Re: ILO3 unresponsive

This issue has been fixed in iLO3 version 1.15

This version is going to be release within the next two weeks.



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