iLO6 ... Server Information could not determined for EISA ID: $0E110888

[PhS-]

Hello, 

I am getting my hands on our first Gen11 ... 

when using my regular script to configure the iLO I get the following message when trying to establish the connection as I usualy do 

$cred = Get-Credential -Message "Enter password for user" -Username "Admin"
$iLOConnection = Connect-HPEiLO - IP "xxx.xxx.xxx.xxx" - Credential $cred -DisableCertificateAuthentication 

Connect-HPEiLO : [xxx.xxx.xxx.xxx] :Server Information could not determined for EISA ID: $0E110888

Can someone help me ?

[shiva_jr]

Hi PhS,
     I believe you need to update the HPEiLOCmdlets. The 4.0.0.0 from this link.
     Gen11 Servers are supported with HPEiLOCmdlets version 4.0.0.0 or later. If you have lower version of HPEiLOCmdlets, please download the latest version from this link. 

Regards,
Shiva_JR
Please mark as 'Accepted solution' and thumbs up with Kudos if my post worked

[PhS-]

Hello @shiva_jr  thank you for your reply,

I am using the latest 4.3.0.0  that copied to my C:\Users\..\Documents\WindowsPowerShell\Modules 

I did not install the module (I am not authorized to), it's automatically imported and I had no problem till now on iLO4 and iLO5 with this method.

[PhS-]

Here is the module 

Get-Module -Name HPEiLOCmdlets

ModuleType Version    Name                                ExportedCommands                                                                                                       
---------- -------    ----                                ----------------                                                                                                       
Binary     4.3.0.0    HPEiLOCmdlets                       {Add-HPEiLODirectoryGroup, Add-HPEiLOEventServiceSubscription, Add-HPEiLOFederationGroup, Add-HPEiLOInstallationQueu...

and the verbose output of my command

$iLOConnection  = Connect-HPEiLO -IP $iLOIP  -Credential $Cred -DisableCertificateAuthentication -Verbose:$True
VERBOSE: Performing the operation "Connect-HPEiLO" on target "Address: xxx.xxx.xxx.xxx".
VERBOSE: Executing the cmdlets with 1 task serially.
VERBOSE: [Connect-HPEiLO][xxx.xxx.xxx.xxx]: XML Reply on: Reading iLO xml data
VERBOSE: [Connect-HPEiLO][xxx.xxx.xxx.xxx]: iLO FirmwareVersion: iLO6 v1.57 
VERBOSE: [Connect-HPEiLO][xxx.xxx.xxx.xxx]: Product Name: ProLiant DX360 Gen11 10NVMe
VERBOSE: [Connect-HPEiLO][xxx.xxx.xxx.xxx]: Product Name: ProLiant DX360 Gen11 10NVMe
VERBOSE: [Connect-HPEiLO][xxx.xxx.xxx.xxx][Redfish]: EISA Flow (Redfish) to determine target details
Connect-HPEiLO : [xxx.xxx.xxx.xxx] : Server Information could not determined for EISA ID: $0E110888
At line:1 char:19
+ ... nnection  = Connect-HPEiLO -IP $iLOIP  -Credential $Cred -Force -Di ...
+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : OperationStopped: (:) [Connect-HPEiLO], Exception
    + FullyQualifiedErrorId : HPE.iLO.Cmdlet.Connector.ConnectHPEiLO

[PhS-]

with Powershell 7.3.6 I get the following : 

Connect-HPEiLO: [xxx.xxx.xxx.xxx] : Server information cannot be retrieved using SMBIOS data. RecordType 195 could not be found.

[PhS-]

More digging ... We have got the issue with ProLiant DX360 Gen11 10NVMe (and not with ProLiant DL380 Gen11 with the same iLO Firmware version) ... if this helps the dev of HPEiLOCmdlets

[thutchings]

Hello,

What version of powershell are you using? There is a problem with using 7.0. and the iLO powershell cmdlets. I would recommend using version 5.1 with 4.3.0.0 iLO cmdlets. 

Regards

[PhS-]

@thutchings 

I have tested both PowerShell 7 and 5, my prefered one is :

$PSVersionTable

Name                           Value                                                                                       
----                           -----                                                                                       
PSVersion                      5.1.19041.4046                                                                              
PSEdition                      Desktop                                                                                     
PSCompatibleVersions           {1.0, 2.0, 3.0, 4.0...}                                                                     
BuildVersion                   10.0.19041.4046                                                                             
CLRVersion                     4.0.30319.42000                                                                             
WSManStackVersion              3.0                                                                                         
PSRemotingProtocolVersion      2.3                                                                                         
SerializationVersion           1.1.0.1                                                                                     

as for .net this is what I have 

Get-ChildItem 'HKLM:\SOFTWARE\Microsoft\NET Framework Setup\NDP' -Recurse | Get-ItemProperty -Name version -EA 0 | Where { $_.PSChildName -Match '^(?!S)\p{L}'} | Select PSChildName, version

PSChildName Version  
----------- -------  
Client      4.8.04084
Full        4.8.04084
Client      4.0.0.0  

[SydUmar_1]

Hello PhS,
If its working on one model of a HPE Gen11 server and not working on another, we would request you to log a HPE Support ticket with the support team for further assistance with this. 

[PhS-]

I did ... this is the answer I got 

----------------------------------------------------------------
We are still investigating this issue and will try to get it
resolve in the future version of PowerShell iLO Cmdlets
version.

As of this time, there is no ETA for the next version of iLO
Cmdlets yet.
----------------------------------------------------------------

[simat]

Did it get fixed in Cmdlets 4.4.0.0 for you? Because I got the issue on that version.

[TKSE]

I have the same problem as before with 4.4.0.

On Powershell 7 

Server Information cannot be retrived using SMBIOS data. RecordType 195 could not be found

On Powershell 5.2

Server Information could not determined for EISA ID:  $0E11088A

This is on ILO6 1.63 on Alletra Storage Server 4140

On DL325 Gen 11 with same iLO version it works!

[Mr_Techie]

---

@TKSE wrote:

I have the same problem as before with 4.4.0.

On Powershell 7 

Server Information cannot be retrived using SMBIOS data. RecordType 195 could not be found

On Powershell 5.2

Server Information could not determined for EISA ID:  $0E11088A

This is on ILO6 1.63 on Alletra Storage Server 4140

On DL325 Gen 11 with same iLO version it works!

---

Good day. 

The errors you're encountering are related to the way PowerShell retrieves SMBIOS  data or interprets specific EISA  IDs. These errors suggest issues with the SMBIOS records on the Alletra Storage Server 4140 with iLO6 firmware version 1.63. 

I would say. update the FW to latest version and verify the SMBIOS Records. 

Let me know if you need more help. 

[TKSE]

Hello,

So if I understand your suggestion right this means that iLO on Alletra Storage Server 4140 has been "broken" a long time because I have never been able to connect to iLO6 on Alletra Storage Server 4140 with powershell.

But thank you for the information. I will update iLO6 to 1.65 accroding to the latest SPP 2024.11 and try again.

Regards

[TKSE]

Updated iLO to 1.66 and still same issue.

"Connect-HPEiLO: Server information cannot be retrieved using SMBIOS data. RecordType 195 could not be found"

[Mr_Techie]

@TKSE 

I would say, 

Check and confirm SMBIOS Type 195 is missing using WMI or CIM commands.>> Use Redfish API instead for automation.>> If you still have the same issue- please contact the HPE Support for further assistance. 

[K_011]

Having the same isuse outlined in this post, I've tried to circumvent this using the rest cmdlets but encountered another connection issue.

Currently unable to use PoSH for any ilo related connections for ilo6

Connect-HPRest 

"Exception calling "GetResponse" with "0" argument(s): "The remote server returned an error: (308) Moved Permanently.""

 Synergy 480 Gen1 - Ilo6

[11-11OM]

Any word yet from HPe? I have alletra 4140s that exhibit this issue as well.