Abnormally high average page read rate

[Brian_316]

Hi,
We are using SIM41 and the Performance Management Agents, I get a lots of the following alerts, how can I trouble shoot these or stop the alerting for that particular message.

Event Name: Performance Status Change
Event originator: bell
Event Severity: Minor
Event received: 06-Aug-2004, 10:00:59
Event description: This event is created as the result of receiving a performance status change event from the Performance Analysis tool

Subsystem Name: Memory
Previous Subsystem Status: Major
Overall Performance Status: Minor
Explanation: Abnormally high average page read rate (below 5 is normal) and an abnormally high page fault rate (below 10 is normal). However, there is still at least 20 MB of available memory. This can happen when a process is limited in the amount of memory it can allocate and results in high paging even though more memory is available. Thus this situation may look like a bottleneck when it is not.

Thanks

Brian

[Terry Auspitz]

Are you getting these primarily from a particular server or group of servers? This sounds like you may ultimately trace the problem to a particular application running on those servers.

-Terry

[Brian_316]

Hi,

I'm getting it from several servers we have about 30 and I get it from about 15... not sure how to trouble shoot, any help would be appreciated

Thanks

Brian

[Terry Auspitz]

Are there any commonalities between those 15 servers that the others don't share (same type, array controller, all running the same backup software...)?

-Terry

[Brian_316]

not really, all sorts of DL/ML's with Windows 2000 some with Exchange etc.... all different.

[Terry Auspitz]

Not sure what to tell you then... I was hoping to nail this down to an application or service issue.

-Terry

[FRANK PRUSS]

I get this all the time when my antivirus full system scan runs.

[Steven Cavendish]

you typically get this alert when an app that can't take advantage of much memory runs. I get this on my web servers quite often. Check with the application providers to see if they can fully take advantage of the memory you have in you servers. I have also been able to limit the amount of times I get this alert by increasing the sample rate to the highest level (25).