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Any email parameters for SIM?

 
Jeffrey Ha
Occasional Contributor

‎09-19-2004 02:33 PM

‎09-19-2004 02:33 PM

Any email parameters for SIM?

I am trying to find out whether SIM email notification support subject field can be customised. CIM 4.9 was able to do it.

Can anyone help? Thanks
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Rob Buxton
Honored Contributor

‎09-20-2004 10:54 AM

‎09-20-2004 10:54 AM

Re: Any email parameters for SIM?

Not directly, but you can use the Custom Command approach where you call a scripts and use any number of variables HPSIM can send.
I use this approach to send a specifically formatted e-mail message to our Remedy System.
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Jeffrey Ha
Occasional Contributor

‎09-20-2004 01:05 PM

‎09-20-2004 01:05 PM

Re: Any email parameters for SIM?

Any idea where can i find these variables?

Thanks in advance
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Rob Buxton
Honored Contributor

‎09-20-2004 02:13 PM

‎09-20-2004 02:13 PM

Re: Any email parameters for SIM?

See the Help Guide at:

http://h18004.www1.hp.com/products/servers/management/hpsim/infolibrary.html#techinfo

There's a section on Custom Commands under Using Default Tools taht covers the variables.
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