Automatic Event Handler ip exclusions

[Simon Blears]

Hi all,

I have searched for this topic, but can't find any reference, so:

We have several categories of servers that are monitored by or report to SIM, some our team look after and some we don't. The ones we don't look after we have custom events set up using an ip range that sends the alert emails to them directly. However, the default Event Handler still sends our group these emails as well (I understand why).

What I am trying to do is to exclude these servers from the default handler, but there isn't a "where ip address is not between x.x.x.x and x.x.x.x" rule. I can't use '<' and '>', because that's an OR only rule. Any suggestions as to how I can do this?

Cheers,

Simon....

[Rob Buxton]

Much of this comes back to the use of the System Lists for Event Handling. Something a number in the forum have requested.

The way I handle a similar requirement is to use Custom Commands rather than the generic notification list which is probably not what you wanted to hear. I've not had a lot of luck trying to control alerts at the HPSIM side. We have quite a dynamic environment.

From a Custiom Command a perl script or similar can pretty do anything you want. I use a perl script that reads a text file of excluded servers. I find it's easier just to edit this file as required rather than mess around with the exclusions / additions on HPSIM.

[Simon Blears]

Thanks Rob,

I ended up being able to allow by using ip ranges "in between" as the servers we manage are only within 2x ranges.

I echo the requests to be able to filter by group membership.

Cheers,

Simon....