Automatic Event Handling emails sent twice

[Aaron Edralin]

I have set up Automatic Event Handling to send emails for critical and major events. As a matter of fact, this is the only event task for Automatic Event Handling. My problem is that I always receive two copies of the event emails that are being sent. How do I correct this issue?

[Ivan KOVAC]

Hello

Are both emails totaly identical? Check how many events is in the event list (All events or important events).

In example: if we have a problem with Accelerator Board, its posible to receive two events. One that Accelerator Board Status Change and one for Accelerator Board Battery Faild. Both are critical and triggered on same time. If we have Automatic Event Handling to send emails if critical events ocure, we receiv two events.

i.