Server Management - Systems Insight Manager
1849968 Members
2593 Online
104049 Solutions
New Discussion

Re: Can not download and install Support Pack

 
Michael Sole_3
Occasional Advisor

Can not download and install Support Pack

I get an error message everytime I try.

The Smart Component file, cp005545.exe, could not be retrieved from the Version Control Repository Manager on server bplxosa. Downloads stopped.
Additional Data
HTTP_STATUS: 401


Any thoughts?
1 REPLY 1
Ananthak23
Trusted Contributor

Re: Can not download and install Support Pack

Make sure that VCA is pointing to the right VCRM system with operator or administrator level access and that the components exists in the Repository.
Also verify that SMH service is running on the VCRM system.

-Anantha