Can not update HP Management Agents on ESX

[Kevin Kelling]

After upgrading from ESX 3.02 to ESX 3.5, we wanted to update the HP Management Agents as well.

version 7.80 is currently installed and we want to update to 7.91 (which supports 3.5).

When we attempt to install 7.91 we are informed that we must remove the original agents first.

When we attempt to uninstall 7.80 we are infomed that:

"Installer does not support the VMware ESX Server version"

So we can't install and we can't uninstall the HP agents.

How can we work around this and upgrade the HP Agents (and without downgrading or reinstalling ESX)?

Thanks!

[CLEB · Accepted solution]

Kevin, are you using the new versions installer to remove?

I just installed 7.91 on 4 ESX hosts after upgrading to ESX 3.5

[sandeep_raman]

hi kevin,

please provide your email id so we can take this off board

regards,

/srh

[Kevin Kelling]

It never occured to me that I could uninstall the old version from the new package.

The 7.91 installer was able to uninstall the 7.8 package.

Thanks!

[Nasco Djontono]

same issue here: cannot uninstall version 7.5.1a-23 "Installer does not support the VMware ESX Server version"
tried with newer installer installvm791 --uninstall. but it failed with line 98: syntax error near unexpected token '{'setfailure() {

any ideas, anyone? beside reinstalling ESX please help me

Nasco

[Chad Markley]

I was able to remove the 7.9 agents on a 3.5 server w/o issue just now. You need to run the script like this

./installvm810.sh --uninstall

Worked like a charm

[Dana Swanson]

I've had this issue in the past when the version of ESX was upgraded. Someone helped me out by posting the fix here on the forum.

To fix the issue you will need to edit the installvm###.sh on the version your trying to un-install. Make a backup first.

Edit the line for example from:
SUPPORTED_VERSIONS="3.0.1 3.0.2"

to include the version of ESX your trying to un-install the agent from.

like:
SUPPORTED_VERSIONS="3.0.1 3.0.2 3.5.0"

The script should un-install the agents when you run it.

I hope this helps.

Dana

[briansw]

Dana, thank you, that worked perfectly!!

Regards,
Brian