Cannot loginto SIM hangs "Please wait. Checking for a Java Runtime Environment"

[Raanan Ben-Bina]

I have a Proliant ML370 , running Windows 2003 Server OS.

I installed SIM version 7.01.
When I try to login to the Management console,the Browser hangs at "Please wait. Checking for a Java Runtime Environment"

Java console states : "Invoking method: public boolean com.hp.mx.portal.applet.baseapplet.testApplet.isInit()"

The problem is the same on local and remote machines accessing this server, with many IE configurations and JRE versions.

What should I do ? (I Have already reinstalled the program...)

[Raanan Ben-Bina]

After aditional testing :

The program does work on windows 2000 Systems !

It does not work on Windows 2003 and Windows XP sp1/SP2

[Rob Buxton · Accepted solution]

Search through the Forums, there's a few items.
I'm guessing you're running 4.01.
Check you have the Patch that fixes the issue introduced by MS04-025.

From the Help Button, you should be able to check the version you're running, mine says:

Operating system: Windows 2003
Version: Systems Insight Manager 4.1 with SP1 - Windows
Build version: C.04.01.00.01
Build date: 2004-05-20 14:37

There's also some stuff as regards XP and SP2, something to do with the Firewall features, don't know the details as I've not gone anywhere near XP.

[Raanan Ben-Bina]

10xs for the best advice (search the DB...)
it worked !

[Raanan Ben-Bina]

Found the answer in the forum.