Devices showing multiple IP addresses???

[Richard Edwards_4]

I'm running HP SIM 4.2, mostly fine, however:-

I have 12 individual servers with individual IP addresses.

When I try and add theses devices HP SIM, for some reason appends the IP address to an existing device in the database, even though it is a seperate server.

This problem appears to only affect these 12 servers, and I have investigated network switch ports etc.......

Has anyone had this before......

[Ken Ehlert]

I see the same thing with two servers on my network. I think the cause is that one server built with an image of the other. The servers have been running fine for over two years so there aren't any other problems related to the cloning.

Hope it helps!

[Haridas · Accepted solution]

If the server that you are adding have same GUID (Globally unique identifier) as in a existing device, then the ipaddress will be appended.

The most common cause is from using drive imaging software, such as Altiris. When imaging systems, a globally unique identifier is used by the Web Agents and HP Systems Insight Manager for identification purposes. On Windows systems, this problem can be avoided by deleting the registry key entry, HKEY_LOCAL_MACHINE\Software\Compaq\CIMAgent\GUID, from the registry before creating the image. For systems that have already been imaged, stop the foundation agents, remove the key, and restart the agents. A new discovery corrects the problem.