Entry in database with two IPs

[Ken MacEachern]

I have a problem adding two of my servers to SIM. I am adding them with manual discovery. Once I add one of them, SIM reports it as having the IP addresses for both. When I try to add the second one, the first one disappears.

I've tried deleting both and adding them in different orders but no matter what I do, I end up with only one server with both IP addresses.

How does SIM add IP's to an entry? Any ideas how I can stop this?

Ken

[Joel Rubenstein · Accepted solution]

I suspect you imaged the servers from an image with the insight agents preinstalled and therefore the agent GUID is the same on both.

Delete and recreate a Unique GUID for the Insight Agent Host in the registry. In order to do this follow the instructions below:

1. Stop the Foundation Agents Service

2. Start/Run/Regedit

3. Goto HKEY_Local_Machine

4. Select the Software\Compaq Insight Agent folder and locate the hostGUID

5. Select and delete the value hostGUID

6. Restart the Foundations Agents Service.

When the Foundation Agents restart a unique Host GUID is created.

[Ken MacEachern]

That was it exactly. The second server was created by copying the first. New GUID's fixed it up.

Thanks
Ken