Server Management - Systems Insight Manager
1833110 Members
3467 Online
110051 Solutions
New Discussion

Error Deploying Support Pack with SIM

 
SOLVED
Go to solution
Peter_292
Advisor

Error Deploying Support Pack with SIM

When i try to deploy HP Support Pack (after selecting system(s),selecting Supportpack and configuring it, and finally pushing "RUN NOW") i get following error message (IE Popup):

"Could not execute the tool: Initial ProLiant Support Pack Install. No value was supplied for required argument with prompt: Enter drive letter for setupc.exe(i.e. e:"

I have no clue where to configure this. Did any1 solve a similar problem ?

thx in advance Peter
1 REPLY 1
Ed Cox
Respected Contributor
Solution

Re: Error Deploying Support Pack with SIM

Peter,
In SIM 4.0 this is a known issue. Instead of "Run Now" ...choose the Schedule button and schedule the task to run a minute or two in the future.
This has been resolved in 4.1 SIM.
Ed