Error installing HPSIM on Win2003 (Scripting host missing)

[Kaj Lehtinen]

Hi!

Ive tried to install HP SIM a while now but whatever I do I get a dialog box stating that HP SYSTEM INSIGHT MANAGER INSTALLER WAS UNABLE TO LOCATE THE WINDOWS SCRIPTING HOST.

Any ideas on how to get around this?

[David Claypool]

At a command line on the system, what happens when you type 'wscript -?' ? That calls the Windows Scripting Host and should display a dialog with all of the command line switches. If you get the dreaded "'wscript' is not recognized as an internal or external command, operable program or batch file." then either wscript is not on your system or not in your search path.

Search your system for wscript.exe (you should find it in %SYSTEMROOT%\system32) and then check to see if you PATH includes that directory; if not, add it and then run the hpSIM install again. I'd be surprised since you say this is on Windows 2003 that you won't be able to find wscript.exe (it started being included with Windows 2000) but if so, you can download it from MS here:

http://www.microsoft.com/downloads/results.aspx?productID=478EA476-5552-479E-A200-2C33FFD43F24&freetext=update&DisplayLang=en

[Dean Simiana]

Are you installing the database to a seperate server? And is the Installation also reporting messages about missing, or requiring other components that you know are on your server?
I experienced a similar issue and discovered it was related to the Database Server setup. You may need to check your database server default collation name It should be Latin1_General_CI_AS. I was suprised to see that this could cause weird installation errors but apparently it does.
Let me know how it goes.

[Kaj Lehtinen]

Hi!

Wscript -? returns a dialog box with Wscript options so it seems to be installed.

The error comes right after WinZip has extracted the files and I get the menu. I press 4 for installatin HP SIM and within 2-3 seconds I get the error message that the installer was unable to locate the Windows Scripting host.

Dont get to any selection about a DB server, although I'm planning on using a MSDE installation that resides on a separate server.

I've tried yesterday to install latest JAVA package from SUN on the server to see if that was whats missing but it didnt help either. My HP SIM file is named / dated 20031215, is there a later version availeble?

Best regards,

Kaj Lehtinen

[David Claypool]

At this point, Java is not involved, so you should uninstall what you downloaded. hpSIM will provide the correct version at runtime.

For whatever reason, your problem is coming from the installation shell that "simplifies" the process. To work around this, use WinZip to open T2415BA_4.00.00_Win_20031215.exe and then extract all of the files. You will end up with 5 directories: msde, hpsim, wmimap, openssh, vcrep. To install MSDE, follow the directions in the .\msde\readme.txt file. Install .\wmimap\wmimap.exe followed by .\openssh\openssh.exe and finally .\hpsim\hpsim.exe. (note, the . in the above examples refers to the current directory. If you unzipped the files into a directory called \hpsim you would end up with a full pathname for the hpSIM install of \hpsim\hpsim\hpsim.exe).