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Error updating Insight Software software updates

 
Aaron Burrafato
Occasional Contributor

‎04-06-2009 10:49 AM

‎04-06-2009 10:49 AM

Error updating Insight Software software updates

Hello,

I am trying to update the Insight Software on my SIM server running version 5.3.

When I go to tools: Insight Software: Software Updates.. and click "check for updates now"

I get this error message:

"Error processing request. Refer to the product documentation for troubleshooting information."

Does anyone know why this occurs?
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