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Re: Error when installing Remote Support Client A.05.00

 
Daniel Leblanc
Honored Contributor

‎02-22-2007 07:19 AM

‎02-22-2007 07:19 AM

Re: Error when installing Remote Support Client A.05.00

Found it..it was in IE>OPTION>setting>(bouton)Site ADD HTTP:\\SERVERINSIGHT:2381 ALLOW
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Harry Galanos
Frequent Advisor

‎02-27-2007 10:23 AM

‎02-27-2007 10:23 AM

Re: Error when installing Remote Support Client A.05.00

I have tried the work around listed above, and canot find the 'remote support bin directory to run the files manually.

I still have a 'aborted install' status for 'Remote Support Manager'.

I also downloaded and printed the troubleshooting manual. The error log I have is in the manual (appendix) but it does not say how to fix the problem.

By the way, it has been some weeks and I have had 1 call from HP. Still waiting for more support.

Running out of options and fixes.
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