- Community Home
- >
- Servers and Operating Systems
- >
- HPE ProLiant
- >
- Server Management - Systems Insight Manager
- >
- Error when performing a data collection
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Forums
Discussions
Discussions
Discussions
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-16-2007 05:43 PM
04-16-2007 05:43 PM
This system does not have any supported instrumentation.
Root Cause: Identification failed to detect any supported instrumentation (e.g. SNMP, DMI, WBEM) on this system.
Corrective Action: Check network and configuration of target system. Check the following pages to ensure appropriate credentials and data are provided: Global Protocol Settings, System Protocol Settings, WMI Mapper Proxy. Rerun Identification and then Data Collection.
I have configured SNMP the exact same way it appears on another server which is working fine. I can not repair for what ever reason.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-17-2007 02:21 AM
04-17-2007 02:21 AM
Re: Error when performing a data collection
Apply you re points
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-17-2007 02:23 AM
04-17-2007 02:23 AM
Re: Error when performing a data collection
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-17-2007 10:26 AM
04-17-2007 10:26 AM
Re: Error when performing a data collection
The version of the agent is 7.70.0.0.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-17-2007 03:33 PM
04-17-2007 03:33 PM
SolutionI may have read it wrong but on one of the posts you mention older agents.
If a server is Unknown then HPSIM has determined there is a management protocol but doesn't have the required access, Unmanaged means it cannot even detect any protocols.
Clicking on the server name and expanding the Product description will identify the protocols it has found.
SNMP needs to be correct, that means HPSIM needs to be an allowed host and the community names need to match.
You can replicate these settings but HPSIM will need a suitable account and password to login, otherwise do it directly from the server.
You can then follow this up by configuring the Management Agents with the appropriate Trust and installed Certificate.
I've posted a process for using a baseline that contains just the SMH to deploy this. Again, it will require a domain account / password for the deployment.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-17-2007 04:57 PM
04-17-2007 04:57 PM
Re: Error when performing a data collection
Just to clarify, I am running version 7.7 of the agents. PSP v 7.7 is on the system.
OK I have read you previous posts and performed all I believe I need to perform regarding SNMP. I then run an Identify task which produces the following results -
Starting identification process...
Checking for known running web servers.
Checking for System Management Home Page and other HP web agents.
Received a response from the system management homepage, this system supports SMH.
Checking for WBEM support on system.
This system does not have any SMI-S CIMOM installed
This system doesn´t have a server CIMOM installed, or cannot connect to it using all credentials specified
Running WBEM rules based identification.
Cannot get ComputerSystem WBEM/WMI data from the system
Running WS-Man identification.
Checking for SNMP support on system.
The system responded to a SNMP request, it supports SNMP.
Running SNMP base Cluster identification using common cluster MIB.
This was not a system with the common cluster MIBs supported.
Running HP ProLiant management agent identification
System has the SNMP ProLiant server (foundation) agents installed, adding system type.
Running HP NetServer identification.
System supports the NetServer SNMP agent, adding system type
Running HP-UX SNMP identification.
System does not have the HPUX SNMP agents installed.
Running SNMP System Type Manager identification.
No matching SNMP System Type Manager rule was found.
Checking for DMI protocol support.
The system does not have Windows DMI support.
Running DMI System Type Manager identification.
The system does not have Windows DMI support.
Running HP-UX DMI identification.
The system does not have HP-UX DMI support.
Running HP/Compaq Desktop identification.
The system does not have Windows DMI support.
Running HP DMI Desktop identification.
The system does not have HP DMI Desktop support.
Running Generic DMI identification.
The system does not have Generic DMI support.
Checking for SSH protocol support.
The SSH protocol is not supported on this system
Running Storage identification.
Did not detect WBEM support on this system. Will not attempt storage identification. If this is a storage host, check WBEM credentials and make sure the providers and CIMOM are operational on the host.
Storage identification completed.
Running HP Service Guard Identification.
The system is not part of HP Service Guard cluster
idPluginStart.IPMCompatible
Running VM identification.
Checking for license data on system.
SMH trust status is true.
Running limited data collection for common attribute.
Done with limited data collection, checking retrieved data.
Building system relationships.
System identification done with this system.
This says, if I am readinf it correctly that SNMP is OK and yet it is still registered as unknown...
STOP
As I was typing I checked again. It looks as if as though it has worked - just took some time.
Thanks for you help so far.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-17-2007 09:43 PM
04-17-2007 09:43 PM
Re: Error when performing a data collection
What kind of server is this?
The fact it's detected SNMP doesn't mean it has access to the information. It's just got as far as getting an snmp acknowledgement. You need community names set up in HPSIM and on the remote agent, the names have to match and they are case-sensitive.
Another way of testing this is to go into the Options->Manage System Types and just start by creating a new type and getting the MIB info from a server. You just need the IP Address. You should be able to get an snmp response from the server.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-17-2007 11:08 PM
04-17-2007 11:08 PM
Re: Error when performing a data collection
There are a few more issues I will post soon :-)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-17-2007 11:09 PM
04-17-2007 11:09 PM