Server Management - Systems Insight Manager
1832984 Members
2981 Online
110048 Solutions
New Discussion

Event Alerts not being Sent

 
SOLVED
Go to solution
Rancher
Honored Contributor

Event Alerts not being Sent

I am set up to receive all critical and major alerts via e-mail. This has worked fine until recently, and nothing has been changed on my Sims server.

I noticed in the event logs of one my servers that it has a failing hard drive. I wasn’t notified through Sims alerts, so I checked the SNMP trap settings under Options, Events. This trap is indeed a severity rating of critical. I could not understand why I did not receive an alert.

I then looked in the Sims All Event log, and this event is listed, but with a severity of warning! As I went through the logs, I noticed quite a few different events listed as warning even though the SNMP settings are set to critical. No wonder I am not getting any alerts!

Does anyone know how to fix this?
6 REPLIES 6
Daniel Leblanc
Honored Contributor

Re: Event Alerts not being Sent

Give me exemple of warning that should have been Critical!
Rancher
Honored Contributor

Re: Event Alerts not being Sent

One example is SNMP trap #3046 in CPQIDA.MIB. Trap handling is set to enabled, severity is set to critical.
It shows up in the logs as a warning and the alert did not get sent.

I am also not receiving about half of the system unreachable alerts either. This is kind of hit and miss.
Daniel Leblanc
Honored Contributor

Re: Event Alerts not being Sent

Did you try updating you're MIB'S
http://h18023.www1.hp.com/support/files/server/us/download/25141.html

a shoot in the dark...there is a version 7.60 MIB'S but i could only find it in ''ProLiant Essentials Foundation Pack - Management CD''

See if it help's
Rancher
Honored Contributor

Re: Event Alerts not being Sent

I am already running the 7.50 Mibs and have been since they were released. Maybe I should reregister them?
Daniel Leblanc
Honored Contributor
Solution

Re: Event Alerts not being Sent

Try it!
Rancher
Honored Contributor

Re: Event Alerts not being Sent

Thank you Daniel! Re-registering the MIBs seems to have done the trick for now.