Event Notification Flood

[Michael Maiolo]

Hi,

I am running HPSIM4.2 and every month or so, I have noticed that I am being flooded with event notifications for old cleared events.

Can anyone explain why this is happening and perhaps a solution is there is one.

Do I have to delete the event to stop this?

Thanks,

Michael.

[Michael Maiolo]

I have also noticed that when I look in "View Task Results" to look at the rule that I have generated to email me with the critical alerts, in the target field it reads as "Hidden_XX", where XX is a random number, rather than the name of the device.

Are these hidden list that users cannot see?

Perhaps someone from HP can explain this as it may have something to do with the orginal problem.

[Joel Rubenstein]

The e-mail storm issue is currently being investigated.

When you create an Automatic Event Handling Task SIM creates a query with the name of Hidden_xx. To view the query you can use the CLI command "mxquery -lf -x query Hidden_xx"

[Michael Maiolo]

I have noticed from reading through the forums that this event notification storm has been an issue for quite sometime with a number of versions.

Is there any expectation when a patch for this maybe released?

[Seemueller, Andreas]

Hi,

as far as I know there was a patch for HPSIM 4.1 targetting this issue. I never installed it because we didn't get this much notifications.

I'm wondering why this isn't included in HPSIM 4.2. Deleting the old events might help but then you'll lose all your historical events for trend analysis.

Best regards

Andi

[Mike Kanakos_1]

I had the message storm problem with v4.1. Joel Rubenstein from HP worked extensively with me and was very helpful.

I believe the message storm patch was added to v4.2.

[Michael Maiolo]

Mine is a brand new clean install of HPSIM 4.2 and it still generates event storms.. Obviously the patch hasn't completely solved all the issues.

[frank neubert]

Has anyone heard from HP on this?

This weekend my team and I received 14 THOUSAND alerts from HP SIM 4.2.

The bug is not fixed!!!!
The alerts dated back to January. Is this problem random, How do I trust this product again after this type of flood or a least keep this from happening again?
Please help. Thanks Frank

[Mike Kanakos_1]

Frank;

I sugges you call HP directly and open a case. I had a quick response from them.

[Christian Mentschik]

hi,

we have the same problem. every week we got many old alerts. the funny thing is, that we got for one alert many e-mails (in the SIM console we had about 450 old alerts and we got 7000 e-mail!!!)
i wrote my problem last month to this forum,but no helpfull reaction (only to delete old events, but so i lost all historicaly data. ok better the e-mail storm at the moment).

today i will open a case for this problem.

christian

[Tim McGue]

Christian,

Any word back on your case you opened with HP?

Tim

[Christian Mentschik]

yes, i tried to answer the e-mail and it failed. thx, you can close the case. sp1 is working perfect.

best regards christian