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hardware status set to unkown in 5.2

 
richard wallis
Advisor

hardware status set to unkown in 5.2

I recently upgraded to 5.2 and all appears to seem to go through finem but today I went in to check something and nearly all the servers are showing their hardware status as 'unknown' with a blue circle with a question mark inside it. All the Lilo cards are fine, I have tried a variety of things such as, checking server snmp and trap settings, they are fine. Identifying the server again, no change, rebooting the SIM server, no change.

When I discovered the first few I just deleted and re-discovered but then I realised there were alot more, over 100!

Does anyone have the same problem or know how to fix this?
3 REPLIES 3
sandeep_raman
Honored Contributor

Re: hardware status set to unkown in 5.2

* was psp also upgraded to 8 along with sim
* does smhp launch

/srh
richard wallis
Advisor

Re: hardware status set to unkown in 5.2

Hi,

No, none of the servers have PSP 8 and smhp does launch.
richard wallis
Advisor

Re: hardware status set to unkown in 5.2

A little bit more info, it looks like when the servers get rebooted it gets orphaned in HP SIM. When I delete the server and then do a search for it's IP, the IP gets found. Re-configuring the IP back to server name and snmp settings fixes the problem but only until the server is rebooted again, as all the servers get automatic updates this has become nothing short of a nightmare.