HP Insight Diagnostics - Unsupported Operating System

[Sebastian_W]

Hi,

Using a ProLiant DL370 G6 on Windows Server 2008

Loading up HP Insight Dianostics, the following error appears and doesn't allow me to load up Insight Dianostics Web manager

Loading HP Insight Diagnostics...

Unsupported operating system, Operating System:  Server 4.0 (Build 7600), Version 6.1.7600

Is a live server so would rather refrain from restarting the machine. Does anybody have any suggestions? It was working about 2 years ago with no changes/driver updates/windows updates done to it since

Thanks

[SanjeevGoyal]

Hello,

I would suggest you follow the below custonmer advisory.

Advisory: HP Insight Diagnostics - Insight Diagnostics Version 9.50 Online Edition (32-bit) May Not Function Properly on ProLiant Servers Configured With Windows Server 2012

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c04183479

Share the exact or complete error message, if the issue doesn’t resolve.

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Regards,