HP SIM 5.2 can't configure automatic event handlers / email settings

[Jason Meltz]

Hi,
I'm running HP SIM 5.2, and we are unable to configure automatic event handling or email settings. Under the Options, Events menu there is no menu item for Automatic Event Handling. Also, on my SIM home page, in the section for "Finish the Installation", if I try to run the links for configuring email or automatic event handling, nothing happens. Can anyone help?

[marsh_1]

hi,

perhaps you need to look at the authorizations for your username in hp sim.

hth

[Jason Meltz]

My user id has the All Tools toolbox for All Managaged Systems and CMS. In another domain where we are running SIM 5.1 I have been granted All Tools for All Managed Systems and Monitor Tools for CMS and I able to access and update both automatic event handling and email settings.