HP SIM 7.2 reports wrong OS Name

[ricardocalado]

Hi,

I've some servers on my HP SIM that are showing a OS Name that it's not correct.

Ex.:

ServerA on HPSIM has the following information:

- OS Name: Microsoft Windows Server 2003, x64 Standard Edition Service Pack 2

- OS Version: 5.2

ServerA on HP SMH has the following information:

- OS Name: Windows Server 2008 R2, x64 Enterprise Edition Service Pack 1

- OS Version: 6.1

How can i resync the SIM so it shows the correct information (HP SMH).

Thanks in advance

[SenneVL]

make sure reverse lookup is working correctly so Hp sim aasociates the right server with the right IP.

Then, in HP SIM, slect options - identify systems. This will update all system data.

Check if SMH is listed as managemnt protocol for the server.