HP SIM - CMS Server - Type Unknown

[Eric De Witte]

Here it goes :

I have SIM 4.1 installed on a DL320.
Works fine, dicovered my servers, recognizes them as DL380, with agents and Ilo.

But the SIM server does not recognize himself ! Even though the agents are installed.

I tried to identify the system. It executes normally, returns no error but the servers still shows as Unknown.

Help anyone ?

[Arjan Schel]

Hi Eric,

On that server, you should go to your services. Double click the snmp service and go to the security tab. ADD localhost or 127.0.0.1 to the bottom group : Accept SNMP packets from these hosts. Then it will work.

Regards,
Arjan.

[Eric De Witte]

Hi Arjan,

I checked and it is already set to accept snmp from localhost.

Another idea ?

[Arjan Schel]

Did you also set the ip-address of that server to the same list? I had the same problem, and i've added 127.0.0.1 and the ip address of that server to that list and then it worked.
Maybe you can try that? I believe it is a snmp problem...

[Eric De Witte]

I just tried it but without success :(

Another idea ?

[Colin Moors]

Have you checked the SNMP security settings in System Homepage -> Settings -> SNMP Configuration -> Security ->?

I suspect if the SNMP trap destinations are set in the SNMP service correctly, there shouldn't be a problem, but it might be worth a look. All I have in mine are the two different servers (CIM and SIM while testing) and "localhost" separated by semicolon + space.

You *may* need to restart the agent or re-identify the machine to make any changes work.

[Eric De Witte]

colin,

I checked these settings and they are just the same as the settings on the snmp service properties.
I don't see anything wrong with that.

Another Idea ?

[john oliver_6]

did you build your sim server from the smart start cd? if not, try installing the latest support pack.
john

[Eric De Witte]

John,

I did'nt install it from the CD but I did install the latest support pack prior to the installation of SIM.

Another Idea ?