hp sim dont send me critical report by email !

[ashkan]

hi mark
finally i receive report from hpsim via email,when i unplug one of the power supply.
i config snmp again,i have fill agent tab at snmp services(admin tools=>services=>SNMP SERIVCES) contact: **** location:***** and services :physical
logon tab:local system account"
but how cofig other report?for example if cable network unpluuged or disk mirror failed or ram is failed hpsim report me via email? is must be confuigred by task &log tab on hp sim?

"Event Name: (SNMP) Power Supply Failed (6050)
URL
Event originator: accsrv
Event Severity: Critical
Event received: 05-Nov-2008, 16:34:44

Event description: The fault tolerant power supply condition has been set to failed for the specified chassis and bay location.

Chassis: 0
Bay: 2
Status: generalFailure
Model:
Serial number:
Auto Rev: %00%00%00%00
FW Rev:
Part Number:
Sys Id: CPQ074D"

[ashkan]

thanks mark hunt & Rob Buxtona,
i wait your replies.

whit my best regards

[marsh_1]

ashkan,

from your posting earlier in the thread when you set up your task that will e-mail you about
all events that happen on all your servers. you may wish to tailor this at a later date if you get a lot of informational events. if you go back in and edit the task you can pick the type of events you would like to be e-mailed about.

good luck

[Rob Buxton]

Ashkan,
HPSIM reacts to snmp traps. By this I mean that when the HP Agents on a server detect a problem they generate a trap which gets sent to HPSIM.
If you have the event handling set up you will get an e-mail.

The Polling process will pick up and report if a server is down (critical alert) , but it does not report if a server has an issue. What will change will be the HW Icon on HPSIM. That should change to Orange for a major issue like a failed PS.

There's no report for this, you have to monitor the e-mails generated by the events.

[ashkan]

hi rob & mark,
1)what is mean system is reachable or un reachable?because my server is turn on and working correctly!
i wont get this report :system is reachable or un reachable.
Plz get me help.
2) when i unpllug hard disk mirror server hp sim report me and also when i unplug power supply i get report.

but on of the hard drive have orange led light and s.m.a.r.t error and i have unplug and plug it but hp sim dont report me this disk error.

3) what is used port number for hpsim?
4) i have 2 range ip:10.0.1.** and 192.168.0.** i have config discovery for 192.168.0.* . routing is between 2 range and discover blocked on ip range 10.0.1.*. my hp sim server have statice ip from ip range 10.0.1.* how discovery fo ip range 192.168.0.*?

5) i want get all information about server on page:cpu,hard , ram,....status.how config?

6) after recovery i have some name sever(filesrv,intsrv,....) but some server don't have name on hp sim and have ip address for example accsrv on hpsim shown 10.0.1.5 ?how fix it?

7)i have some linux server how install agant on it?
8) is must be install hp agant on all server or i only config snmp sevrice on server?is hp sim work without hp agaet on cotrol pannel or not?
i have running install agent on some server from hpsim via remote but after 2 dayes status install has runnig? how fix it?


with my best regards

[Rob Buxton]

Ashkan
1)what is mean system is reachable or un reachable?
HPSIM polls around every 5 minutes, if it cannot access the device it will flag it as unreachable. If there are slow links you can change some of the polling properties under Options.

2) That should send a trap, check you've got the latest agents installed (8.11) also check on HPSIM under events that it's not sent an unregistered trap - you may need to download & install a MIB update into HPSIM.

3) what is used port number for hpsim? - Not sure what you mean check under www.hp.com/go/hpsim go to the reference library there's a doc that talks about firewalls and ports that need to be open.

4) i have 2 range ip:10.0.1.** and 192.168.0.** i have config discovery for 192.168.0.* . routing is between 2 range and discover blocked on ip range 10.0.1.*. my hp sim server have statice ip from ip range 10.0.1.* how discovery fo ip range 192.168.0.*?
Just enter the range in the discovery section hit the edit key and enter a range in the ping inclusion list like:
192.168.0.1 - 192.168.0.254

5) i want get all information about server on page:cpu,hard , ram,....status.how config?
You can run standard reports or you can call on developers to pull info from the HPSIM Database

6) after recovery i have some name sever(filesrv,intsrv,....) but some server don't have name on hp sim and have ip address for example accsrv on hpsim shown 10.0.1.5 ?how fix it? - Check DNS, both forward and reverse lookups need to work.

7)i have some linux server how install agant on it?
Agents are available for some linux distros

8) is must be install hp agant on all server or i only config snmp sevrice on server?is hp sim work without hp agaet on cotrol pannel or not?
SNMP is enough to ID a server and report up / down. You won't get much other detail. But you can look at the discussions on wbem.

i have running install agent on some server from hpsim via remote but after 2 dayes status install has runnig? how fix it?

[ashkan]

hi
what is mean?
"The server is operational again. The server has previously been shutdown by the Automatic Server Recovery (ASR) feature and has just become operational again."

notice:my server not reboot or shtdown but i get this report?how fix it?another issue i try install agent agin via hpsim on this server but cant install:status is running after 3 days.Oops

and i get this report:

"A coldStart trap signifies that the sending protocol entity is reinitializing itself such that the agent``s configuration or the protocol entity implementation may be altered." what is mean?

and:"A linkUp trap signifies that the sending protocol entity recognizes that one of the communication links represented in the agent``s configuration has come up."
how it is mean?

i get tthis reports 4 time during 2 days!

how fix it
regards

[marsh_1]

ashkan,

have you tried installing the agent locally rather than pushing it from hp sim.

the other two events sound like a agent services on one of your servers restarting. check logs in smh on that system.

good luck

[marsh_1]

ashkan,

also check the credentials you are using to deploy the agent to this server.
hope this has helped.

[Rob Buxton]

An ASR shutdown can be hardware or software. It happens when the OS determines it has encountered something it cannot recover from, e.g. memory corruption.

There should be additional detail as to what triggered the ASR.

I'd report this to HP and get them to review it.

A cold start is the trap that's generated as the server restarts. So you have a server that's rebooting itself.
You need to fix the server.

[ashkan]

hi Rob Buxton and mark hunt

i replaced hp ml 350 g3 ram with new ram 2 days ago, and i can't receive asr error from it. i think that hp server ram is failed.

i like hpsim,this good softwrae. thanks rob,thanks mark.

with my best regards

[Rob Buxton]

Glad you got it sorted.
I agree, I think HPSIM is a very useful product, especially for free!