HP SIM Manager 6 Email Authentication Error

[TSG Infrastructure]

Same here, Ex2003, SIM 6.1b

Test alerts fail all the time, but a test trap fires off the alert correctly.

[Darrin Rawls]

Must be some type of config issue or something. Testing in the lab shows everything is fine. I would highly suggest logging support cases so we can figure this out.

[Darrin Rawls]

Looks like a bug. For a workaround, use a 'forward slash' instead of a backslash when using a domain\username context (use domain/username instead). Looking at putting this into a patch...

[JeffG]

Even though the server should not need authentication, I entered the service account and password for SIM in the authentication fields and that seems to work.

[ET_]

same Problem here

HP SIM 6.2
OS W2k8 R2
Exchange W2k3

for testing with my personal E-mail adress it worked fine. I got every Hardwarefailure message to my mailbox. This was for test only.
Now I wanted to change the mailbox, where the colleagues can either receive the messages from HP SIM in a global mailbox. Even I change the mailbox into the new global mailbox, I still receive the messages in my personal mailbox.
Question: Where in HPSIM are those informations stored? Is there a workaround for this problem?
Thanks in advance...