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SIM discover server double

 
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New Member

SIM discover server double

All,

after update to SIM 5.2sp2 we have many server
double in our SIM, how can I remove this entry?

Version: Systems Insight Manager 5.2 with SP2 - Windows Build version: C.05.02.02.00
Build date: 2008-07-04 10:23

Thanks,
Andreas
11 REPLIES 11
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Valued Contributor

Re: SIM discover server double

Do re-identification on all the servers. It will merge the servers if they are same.
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Regular Advisor

Re: SIM discover server double

same thing here.. I'm getting servers with ip addresses and the names are in there too?
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Occasional Advisor

Re: SIM discover server double

I opened a case with HP about this item and they acknowledged an issue with discovery since the release of SP2. I'm told they are working on a hotfix but would not give me a timeline. Seems to be specific to SP2.

The workaround is to turn off the discovery option "Automatically discover a system when an event is received from it". You will need to manually discover a server if you do not want to wait for your scheduled discovery to run.
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Advisor

Re: SIM discover server double

Hy,
having similary problem.
Different servers are discovered as one with different IPs.
After each discover the name changes to that one wich was last discovered.
See thread: 'SIM Server reports wrong IP'

Cheers Marc
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Honored Contributor

Re: SIM discover server double

I am having the same trouble with 4 of my iLOs. Each have different names and IP addresses, DNS is correct. THe management processor page for each server shows the correct information. When I discover A, it has the correct IP. When I discover B, A disappears, and B shows both IP addresses on its system page. When I discover C, B dissappears and C shows all three IP addresses. It is only happening with 4 out of about 120. I am running Sims 5 SP2 on Server 2003 SP2 on a blade.
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Honored Contributor

Re: SIM discover server double

The index key in the database is based on serial number. If 2 systems have the same S/N (due to motherboard swaps) then this can happen. Proper operation requires a unique S/N.
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Honored Contributor

Re: SIM discover server double

Thank you for your prompt reply David. That is one strange thing about this, all 4 of these iLOs are in servers that have had motherboard replacement. However, when we replaced the boards, we went into the BIOS and entered the serial number of the cage, so they should all be unique. They are all reporting with different serial numbers in SIMS. The curious thing is that I did not have this issue with 5.1.
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New Member

Re: SIM discover server double

I would suggest you select all servers that are doubled up (put a tick in the box beside the mutiple entries) and press the delete button on the bottom right of the screen.

Then select the "options" drop down and select "discover" and re-add the server(s) in.
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Occasional Contributor

Re: SIM discover server double

I am having a simular issue where once discovered, an ILO will grab other ILO's and use multiple IP's for a single ILO, whereas it should be a seperate ILO for each. I have checked the serial numbers (from the sim interface), and they do not match.

Is this specific to SP2, and is there anything that can be done in the interim, other than turning DSI off, which I have done as well.