HP SIM not showing all information about the blade enclosures

[CA1354491]

We manage over 120 HP servers, some of them are blades.

We installed a new HP SIM server, configured snmp settings and did a first discovery.
Everything seems to be fine except for some parts of the blade enclosures not showing.
For instance, the power supply information is shown as a question mark and the enclosures do not display information as should. => doc

We upgraded firmwares of all Blasdes: ILO's, ROM's, etc... to the latest version. => doc

We upgraded the firmware of the blade enclosures and the power enclosures to version 2.30 => doc

If I move my mouse over the question marks of the power supplies, HP SIM is telling me I need to upgrade the ILO firmware to version 1.8 or greater to view the power supply information.

Can anyone put me in the right direction how to solve this

[Robert Eckdale]

I've got the same situation here.

2 power supply enclosures:
Enclosure One displays correctly in SIM
Enclosure Two was detected by SIM but displays a blue question mark with no power supplies in it.

Note: The iLO Rack View diplays all enclosures correctly.

I've spoken with HP support about this several times with no resolution.

[James Kennedy_4]

After upgrading the firmware to version 2.30. I had to delete every blade and enclosure from SIM. Make sure anything blade related is gone. Then add them back in, everything showed up properly then.

[CA1354491]

Thx for the replies.

Deleting the blades and rescanning did indeed solve the problem. Strange because every x seconds the enclosures are scanned for changes.

I also managed to configure the interconnect switches so they display their information in SIM.

Almost all parts are shown now in the blade rack except for a few ESX servers where I need to install the agents for.

[J.Kopp]

Blade&Power Enclosure FW updated from 2.20 to 2.32. All Blades, Encl und whole Rack removed and re-added to SIM 5. The problem with question marks on Power Enclosure View in SIM still exist. (see attached screenshot).
Any ideas?
Regards,
Juergen Kopp

[J.Kopp]

Solution:
1. I enabled SNMP Traffic(ports 161-162) and SMH (2381) to iLO network.
2. Removed all blades, Encl and Racks from SIM
3. Updated BladeSystem IM Plug-In for SIM from v2.1 to 2.2
4. Re-discovered iLO network as first.
5. Re-discovered server network ...
see also:
http://forums1.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1029392