HP SIM setup to monitor desktops/thin clients

[BarnabyArnott]

I am trying to refine an installation of HP SIM which has detected all variety of network devices but doesn't properly identify them.
I've created new System Type Management identifiers (and also compiled and included associate MIBs) for printers, AT switches, etc.

Yet HP desktops and thin clients are detected as Unknown or Unmanaged. We just use 'public' for our community. When I try adding a known device type to System Type Management by querying the target with Retrieve from System, it returns 1.3.6.1.4.1.311.1.1.3.1.1 = Microsoft performance MIB.

Can you advise what additional steps may be required to correctly identify HP desktops and thin clients?

Thanks, Barnaby

[OlivierV · Accepted solution]

Hello Barnaby.
To identify them with my HP SIM server, I install the Insight management client on the desktop : http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&swItem=vc-10825-1&jumpid=reg_R1002_USEN
I works also with non HP desktops, like Dell Optiplex. Snmp must be of course configured, no need to define a new system type.
Make some trials before to deploy it, some recent computers really don't like these agents, may be due to a specific HW architecture.
Regards.

[BarnabyArnott]

That's a great answer for HP desktops. I didn't know about IMA for Clients - thanks.

Now how to detect thin clients?

[OlivierV]

What do you mean by 'Thin client'. Isn't it desktops ?

[Debra Pinson]

I recently installed the insight agent on Compaq HP 8510p notebooks and Compaq 7600 and 7700 business desktops. Several of them are getting blue screen of death or rebooting over and over again. Removing the agent fixes the problem. This agent works ok on the evo 510, 530, and 5000. Is there a new version for the later models with the sata hard drives?