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HP SIM using Windows 7 Ultimate

 
quilnux
New Member

‎07-20-2012 02:49 PM

‎07-20-2012 02:49 PM

HP SIM using Windows 7 Ultimate

Hey,

 

I'm trying to get the HP SIM management software installed on a technician computer running Windows 7 Ultimate. I can't get it to install on the included DVD (After asking for SQLEXPRESS it goes to a "Page cannot be displayed"). I ended up downloading the updated SIM 7.1 (June 2012 I think) from HP's web site. Now when I run the installer it says I'm using an unsupported operating system. According to the HP SIM download page, it supports Windows 7 Professional. Does this mean that I cannot use it on an Ultimate installation of Windows 7?

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shocko
Honored Contributor

‎07-21-2012 01:32 AM

‎07-21-2012 01:32 AM

Re: HP SIM using Windows 7 Ultimate

Are you using IE9? If so try downgrading to IE8 for the install then you can upgrade after if it's successful.

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