HP SIM v4.0 doesn't see snmp traps.

[Mark McDaniel]

None of the traps that are being sent to the CMS (running on W2K) are being displayed in the event screen.
Does HPSIM use it's own trap handler or Windows SNMP Trap Service? How can I tell if the trap handler is working correctly? Is there a log file for incoming traps? My test is failing a raid1 on a proliant DL380 and having the traps go to two locations. 1 is a trap handler that has a log file that I can view and 2 is HPSIM CMS. The traps show on 1 but I have no idea to see if they are being received by 2.
Help!!
Thanks

[Rob Buxton]

It uses the standard Windows Trap handler so the Service SNMPTRAP should be running.

SNMP on the sending Server needs to be set to send traps to the CMS Server with a Community name that the CMS Server knows about.

You can generate generic SNMP Traps using the HP Management AGents GUI (via Control Panel)these should turn up as Major Uncleared Events.

[Mark McDaniel]

The SNMP trap handler service is running on the CMS, the SNMP comunity string is public. Managed server is configured to send to my test box and the CMS server with comm string public. My test box sees the trap come in but the CMS does not. The SIM Event filter has not been touched since the install and the cpqhost.mib trap is enabled. Still no worky. Any other thoughts?

[David Claypool]

I would suggest stopping the hpSIM service and seeing if you can use your trap handler temporarily on that systems to see if the traps are really getting to the destination.

There have been 2 other similar problems reported recently, and both turned out to be caused by some other agentware on the box taking over the SNMP service or re-mapping it to another port.

[Mark McDaniel]

Opps!!!!!!! I had another trap handler from NGenius running on the CMS Server. When I disable the NGenius services and rebooted....Viola!! CMS started showing traps! Can you say 162 port conflict? Thanks for the Help!