HPSIM doesnt work after moving account.

[Alexd]

I got a problem after moving account from domain1\acc1 to domain2\acc1. As I got it HPSIM was installed under domain1\acc1. Right after moving the acc1 to another domain I cant login in to HPSIM and keep getting following errors:

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Event Type: Error
Event Source: HP Systems Insight Manager
Event Category: None
Event ID: 3
Date: 22.11.2006
Time: 11:48:48
User: N/A
Computer: computer1
Description:
com.hp.mx.database.DbVerificationException: Error loading database verification handler 'com.hp.mx.database.MsSqlVerificationHandler'
com.hp.mx.database.DbVerificationException: Error accessing database

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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Event Type: Information
Event Source: MSSQLSERVER
Event Category: Logon
Event ID: 17055
Date: 22.11.2006
Time: 11:48:49
User: N/A
Computer: computer1
Description:
18452 :
Login failed for user '(null)'. Reason: Not associated with a trusted SQL Server connection.
--------------------------------------------

Event Type: Audit Failure
Event Source: Security
Event Category: Logon/Logoff
Event ID: 529
Date: 22.11.2006
Time: 11:50:38
User: SYSTEM
Computer: computer1
Description:
Logon Failure:
Reason: Unknown user name or bad password
User Name: acc1
Domain: domain1
Logon Type: 3
Logon Process: NtLmSsp
Authentication Package: NTLM
Workstation Name:
Caller User Name: -
Caller Domain: -
Caller Logon ID: -
Caller Process ID: -
Transited Services: -
Source Network Address: -
Source Port: -

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I found out that HPSIM services were starting under domain1\acc1 permisions and I switched them to start under another working account domain1\hpsim.

Also I switched login of dbo of all connected databases from domain1\acc1 to domain1\hpsim.

But I still get the same errors. Seams like there is still some kinda service or connection which start under old account name (the last error) domain1\acc1.

Need help. Thank you.

[fred Passeron]

Hi

Check the following document: it should help you a lot :

http://h10018.www1.hp.com/wwsolutions/misc/hpsim-helpfiles/hpsim_5_changing_the_SystemName.pdf

Hope it helps

Frederic