HPSIM sign in failure

[nuria_2]

Hi,
I have this problem with HPSIM. I have SIM 5.0 with SP4 everything worked correctly until same day, it was no longer able to logon to HPSIM, I have tried different user and password.


Thanks in advance for any help

[Daniel Leblanc]

1. Stop the HP Systems Insight Manager service.
2. Update the HP Systems Insight Manager Services Properties page, under the Log
On tab, with the new password.
3. Launch the MxPassword GUI by running the following command:
~HP\Systems Insight Manager\bin\mxpassword -g
4. Modify the password of the MxDBUserPassword key to reflect the new password.
5. Start the HP Systems Insight Manager service.

After Changing Only the Database Password
If only the database password is changed, the following steps must be performed to gain access to HPSIM:
1. Stop the HP Systems Insight Manager service.
2. Launch the MxPassword GUI by running the following command:
~HP\Systems Insight Manager\bin\mxpassword -g
3. Modify the password of the MxDBUserPassword key to reflect the new password.
4. Start the HP Systems Insight Manager service.

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